Shauna Hay
Shauna leads clinical processes and QA at careviso, translating complex technical content into transparent information.
Shauna Hay serves as the Vice President of Clinical Operations at careviso, where she leads the development and oversight of clinical processes and quality assurance. She combines deep expertise in laboratory science and medical writing, translating technical content for healthcare, with strong leadership in building and optimizing clinical teams.
Shauna has a proven successful track record in clinical documentation, patient education, and scientific knowledge dissemination. Her ability to bridge complex medical content and user-centric communication makes her instrumental in careviso’s mission to empower providers, patients, and clients with transparent, accurate information.
Shauna earned her bachelor's and advanced degrees from the University of North Carolina at Chapel Hill, in clinical laboratory science and public health. She is dedicated to operational excellence and ensuring that clinical operations serve healthcare with clarity and efficiency. Shauna brings a variety of experience with positions in both clinical and research laboratories, medical device industry, and academia. In addition, she has over 15 years of experience in the prior authorization and insurance space.
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