Solutions  |  Eligibility & Discovery

Confirm patient coverage faster with medical insurance verification software (eMedBV)

Conduct your patient eligibility verification more quickly with seeQer. Send cases to careviso for a real-time benefit check to verify patient insurance and determine whether the required product, test, or procedure is in network. All of this medical eligibility verification information is visible in an easy-to-use dashboard.

SOLUTIONS

Keep patients informed about treatment costs and comfortable with their quality of care

Verifying insurance eligibility is faster and easier than ever before with our health insurance verification portal. When you run a benefit investigation and complete patient eligibility verification before starting patient treatment, you reduce the risk of surprise bills or denied claims—and avoid dissatisfied patients or delayed revenue.

CLIENT Challenges
Careviso solutions

Surprise Bills

Under the No Surprises Act, patients no longer should receive medical bills without knowing what the amount will be.

Pre-Treatment Benefits Investigation

Find out what the patient’s benefits will and won’t cover so they know exactly what will be included on their bill.

Insufficient Coverage

Patients need to know whether their insurance or benefits will cover treatment before it begins.

Coverage Confirmation

Send cases to careviso to confirm the patient has the necessary insurance and benefits to receive treatment.

Out-of-Network Treatment

Avoid frustration when a treatment, provider, or service is chosen, to then learn the provider is outside of the health plan network.

Network Visibility

See whether treatment is in network and provide patients with in-network options.

Fragmented Eligibility Data

Staff bounce between portals, make lengthy phone calls, and send back-and-forth faxes to confirm plan status, benefits, and plan maximums.

Real-Time Insurance Eligibility Verification

Pull coverage, effective dates, deductibles, co-insurance, and OOP in one place with automated eligibility and benefits verification, as well as coordination of benefits for primary and secondary insurances.

Missed Payer Rules

Unseen policy nuances lead to reschedules, denials, and patient delays.

Policy-Aware Eligibility Checks

Unseen policy nuances lead to reschedules, denials, and patient delays.

Limited Visibility Across Locations

Multi-site teams lack a shared view of eligibility status and requirements.

Unified Dashboard & Alerts

Track real-time insurance eligibility verification status, exceptions, and next steps across all locations.

Rework Frustration

Re-verifying benefits when plans change drains staff time and morale.

Automated Refresh

Re-run patient eligibility verification and capture changes in real time during a busy reverification season.

Workflow

Avoid the administrative burden of navigating patient eligibility and benefits

See the differences between traditional manual processes versus seeQer's automated approach. seeQer transforms your operations, reduces errors, and improves patient satisfaction and access to care.

A person looking at a tablet, their phone, a calculator and writing a note in a notebook.

Manual Workflow

Log in to multiple payer portals to complete admin tasks

Call payer support lines to clarify benefits, deductible, copays, and plan maximum

Track data in spreadsheets and re-key data regularly as it changes

Manually ensure documentation consistency and claims readiness

A careviso team member works efficiently on the prior authorization processing.

seeQer workflow

Conduct real-time insurance eligibility verification in one platform

Get normalized payer responses with benefit-level detail

PA and step therapy requirements are automatically flagged

Easily maintain structured documentation with timestamps for claims

Regulations & Compliance

seeQer eligibility and benefits verification software is designed with healthcare transparency in mind

seeQer is compliant with all relevant industry requirements such as GFEs and HIPAA, maintaining strict requirements to protect patients’ health information. careviso is in current preparations to support clients with the upcoming requirements of the CMS Interoperability and Prior Authorization final rule.

Frequently Asked Questions

Get answers to all your questions about medical eligibility verification.

How accurate is seeQer’s real-time eligibility data?

We integrate multiple proprietary databases and link to external sources, combining with our careviso algorithm that has shown accuracy rates of 92% and higher when compared with the claim.

Can seeQer verify patient eligibility for Medicare/Medicaid?

Yes. We support commercial, Medicare, Medicaid, and many managed care plans. For Medicare insurance verification, we identify eligibility details and applicable plan rules.

What data is returned?

We return plan status, benefits by service category, accumulators (deductible, out-of-pocket), and prior authorization requirements where available. We return over 50 distinct fields.

Does eligibility verification trigger an authorization?

Eligibility determines coverage. When seeQer detects that a prior authorization is likely required, you can proceed to Prior Authorization Processing in-platform. Additional tools are not required.

How does seeQer integrate with my EHR or ordering system?

We offer API-based integration and flat-file options, both of which are used by many different clients.

SERVICE BREAKDOWN

Explore other seeQer services

That’s not all seeQer can do for you and your patients. Find out how additional features can provide more transparency, empower patients, and transform healthcare.

A physician and patient discuss details about coverage, cost, and prior authorization requirements.

Patient Cost Responsibility

Receive coverage, cost, and prior authorization requirements based on insights from multiple databases.

A physician discusses details of sending prior authorization with a father and son in a waiting room.

Prior Authorization Eligibility

Automatically send your prior authorization to the operations team for processing when it’s required.

A careviso team member works efficiently on the prior authorization processing.

Prior Authorization Processing

Eliminate manual effort and cut down on admin time when your prior authorization is processed in real time.

Book your software demo

Discover how seeQer informs patients and transforms practice.

Schedule a seeQer demonstration of benefits verifications, cost assessments, and other essential tasks in the platform. Learn how seeQer can help your organization reduce administrative burden, transform cumbersome processes, and provide transparency that empowers patients in a complex and ever-changing industry.